Our Staff

Kathy joined Hearing Unlimited as a staff hearing aid dispenser in 1994. As an experienced, trained and licensed professional, she takes 16 hours of continuing education classes annually along with specialized manufacturer training. She is a member of the Iowa Association of Hearing Health Professionals. “My intent is to put the patient in charge of their hearing loss and how they wish to improve their communication. I will never pressure a patient, only present to them all of the available options on an individualized basis. I will never tell you what to do, I will only give you options and let you make the decision.” Kathy serves patients in the Ames, Iowa Falls, and Webster City offices.

Shalene Netcott is a Patient Services Coordinator . Shalene Is originally from Radcliffe, Iowa and moved to Kelley, Iowa in 1992. She is married and has two children. She has worked for Hearing Unlimited since 1991 and works in the Ames, Iowa Falls, and Webster City locations. Shalene enjoys working with patients and seeing how better hearing can improve their lives. Outside of the office she enjoys reading, crafts, and being at the lake on the weekends.